Introducing Heidi AI: A Smarter Way to Support Your Healthcare

Enhancing Your Healthcare Experience

At Royal Oak Medical Centre, we are always looking for ways to improve your experience and deliver the highest quality care. We’re excited to introduce Heidi AI, a secure and intelligent note-taking assistant that helps our team document your visit efficiently and accurately.

What is Heidi AI?

Heidi is an advanced artificial intelligence tool that assists our healthcare professionals by transcribing notes during your consultation. It works seamlessly in the background, allowing your doctor to fully focus on you while ensuring important details are captured accurately.

Why we are using Heidi AI

• More Focus on You: Heidi handles the note-taking, so our clinicians can give you their full attention.
• Fast & Accurate Notes: It enables faster, more thorough documentation of your visit.
• Better Continuity of Care: Clear and consistent notes help all our practitioners stay informed about your medical history.

Your Privacy Comes First

Heidi cannot access your medical history and does not store any recordings. It is fully compliant with our strict data privacy policies. If you do not wish to use this technology during your consultation, please let us know—we will respect your preferences and use traditional note-taking instead.

A Step Forward in Patient Care

Heidi AI is just one of the ways we’re using technology to provide a better healthcare experience. By streamlining administrative work, we can focus more on what matters most—you.

If you have any questions about Heidi, feel free to ask your GP or speak with any member of our team.